Refund Policy

If necessary, refunds will be provided, only if the client cancels the service 48 hours prior to the service appointment.

Notice of cancellation must be made via e-mail to deluxedetail25 @ gmail.com. A cancellation acknowledgement will be sent within 3 working days and fees refunded within 10 working days, subject to this Refund Policy.

As a customer you are responsible for understanding this refund policy upon purchasing any product or services at our web site. However, we realize that exceptional circumstance can take place with regard to the character of the services we provide. THEREFORE, WE DO HONOR REQUESTS FOR REFUND WHERE THE FOLLOWING REASONS APPLY: 1. non-delivery of the service: such as, for example, due to some mailing issues you do not receive a delivery e-mail from us; 2. irreparable defects or grave difficulties with th service. This reason should be submitted to our Support Team for approval; 4. services not-as-described: a request based on this reason is satisfied on a case by case basis with Deluxe Detailing reserving full discretion to make the determination whether a refund is appropriate.